Delivery & FAQ
Ireland, Northern Ireland & UK
We are delighted to offer customers within Ireland FREE *next day delivery on orders over €100.00 when placed before 2pm from Monday to Thursday (excluding bank holidays). Orders placed from Thursday after 2pm will be out for delivery on Monday. Order placed after 2pm on Friday through to Sunday will be out for delivery on Tuesday.
Fastway is our primary courier for Ireland. Once your order is dispatched, you will receive an email and/ or text to say that your order is on its way. This email will include the track and trace number for your order and you can go to www.fastway.ie to track it. If you have any queries about the status of our order you can contact us at [email protected] On occasion we may use another courier to delivery your order.
Dispatch times for the UK are the same as above. An Post is our selected courier to the UK.
|Ireland (orders over €100)||FREE|
|Ireland (orders under €75)||€6.49|
Rest of the World
Delivery to EU countries can take from 2 to 8 working days. If you are ordering outside of the EU, please allow up to 20 working days for your order to arrive.
If your order is being delivered to a country that is outside of the EU, then depending on the value of your order, you may need to pay customs or import duties. Unfortunately these charges are out of our control and we cannot be held responsible for them. Custom policies will vary from country to country and this may delay the delivery of your order. Please contact your local customs office for more information.
If your order is taking longer than it should, please contact us at [email protected]
We use both Fastway and An Post to deliver to these regions. Once your order is dispatched, you will receive an email with the tracking information and the courier used to deliver your order. If your order is being dispatched with Fastway, you can track it at www.fastway.ie . If your order is being delivered with An Post, you can track it at www.anpost.ie .
We deliver to the following international countries and charges are:
PLEASE NOTE: Heavy Goods may be subject to extra shipping charges.
|Czech Republic||€ 18.50|
|The Netherlands||€ 16.50|
|New Zealand||€ 21.50|
|South Africa||€ 29.50|
|Saudi Arabia||€ 29.50|
|United States||€ 21.50|
We are delighted to offer our customers a complimentary click and collect service. Order online and avoid shipping costs by collecting your order in store.
When processing your order on our website under Delivery Details select ‘I’ll Collect My Order Instore’. Once your order has been placed and confirmed, you will receive a confirmation email. We will send you a text when your order is ready for collection. It usually takes around four hours to process your order. Once your order is ready for collection you can collect it at a time that is convenient for you.
When coming to collect your order, you should bring photographic identification (passport or driver’s licence) and your order confirmation. For your convenience, we will accept your order confirmation in print or electronic format.
You can collect your order store within the opening hours:
- Monday – Saturday – 9.00am – 6.00pm
- Sunday – Closed
- Bank Holidays – Closed
Once your order is dispatched, you will receive an email with all the tracking information. We will also let you know what courier we have sent you order with.
If your order has been dispatched with Fastway, then you can track it by clicking on the following link www.Fastway.ie.
If your order has been dispatched with An Post, then you can track it at www.anpost.ie. If you have further queries you can also contact us at [email protected] or +353 62 51252.
Yes our couriers do require a signature upon delivery. If you have special delivery requirements you can note these when placing your order. If you ask for your order to be left in a ‘special hiding place’ or with a neighbour, O Rahelly Sports will take no responsibility if the order is lost.
If you are not at home when your order is being delivered, then we will leave a card with the contact details so that you can contact the courier and arrange a time for your order to be delivered or an appropriate time for you to collect it.
In the unlikely event that you do not receive your order, then please contact us on +353 62 51252 or [email protected] quoting your order number.
You will be delighted to hear that we offer FREE delivery on all Gift Cards ordered online.
If you choose to have your gift card personalised with a message, you can do this when processing your order. All Gift Cards will be dispatched with An Post within 24 hours of the order being processed.
PLEASE NOTE: Gift cards cannot be returned or exchanged for cash. Unfortunately, gift cards cannot be used on our website they can only be used in-store. We cannot take responsibility for any gift cards that are lost, stolen or used by someone other than your recipient after delivery.